Privacy policy

Adler Jung ApS (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy  explains how we collect, use, and protect your personal data in compliance with the General
Data Protection Regulation (GDPR).

1. Data Controller

Adler Jung ApS
CVR: 34451648
Emdrupvej 28A
DK2100, Copenhagen

We are the data controller for the personal data we process about our customers, website visitors, and partners.

2. Data We Collect

We collect and process the following types of personal data:

● Website Visitors:
○ Cookies and usage data via Google Analytics.
○ IP addresses (anonymized where required).
○ Any personal information you voluntarily provide through contact forms.
● Customers:
○ Name, company name, and contact details (e.g., email, phone).
○ Payment information (handled via secure third-party payment processors).
○ Chatbot usage data (e.g., queries and interactions).

3. Purpose and Legal Basis for Processing

We process your data for the following purposes:

● To provide and improve our services (Article 6(1)(b) GDPR).
● To analyze website traffic and usage patterns (Article 6(1)(f) GDPR).
● To comply with legal obligations, such as bookkeeping requirements (Article 6(1)(c) GDPR).
● For communication with potential and existing customers (Article 6(1)(f) GDPR).

4. Cookies

We use cookies to enhance your experience on our website. These include:

● Necessary Cookies: Essential for the website to function.
● Analytics Cookies: To track usage via Google Analytics (anonymized where applicable).

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain personal data as follows:

● Website analytics data: Retained for up to 14 months.
● Customer data: Retained for the duration of the customer relationship and up to 5 years thereafter to comply with bookkeeping laws.
● Communication records: Retained until it is clear whether a business relationship will be established.

6. Data Sharing and Transfers

We host our website in Germany (EU).
● We use third-party providers, including Google Analytics, which may process data
outside the EU/EEA. In such cases, we ensure appropriate safeguards, such as standard contractual clauses.

7. Your Rights

Under GDPR, you have the following rights:

● Access: Request a copy of the personal data we hold about you.
● Correction: Request correction of inaccurate or incomplete data.
● Erasure: Request deletion of your data, subject to legal retention requirements.
● Objection: Object to processing based on legitimate interests.
● Restriction: Request restriction of processing under certain conditions.
● Portability: Request a copy of your data in a machine-readable format.

To exercise your rights, contact us at hi@getxm.com.

8. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Information

For questions or concerns about this Privacy Policy, please contact us at hi@getxm.com